Your Privacy Is Our Responsibility

Section 1

Introduction & Purpose

This privacy policy describes in detail how adda6 collects, uses, stores, and protects the personal information of users on its platform. adda6 believes that protecting user privacy is a fundamental responsibility, and this policy is a commitment to fulfilling that responsibility.

This policy applies to adda6's website and all associated services. By using our platform, you are considered to have accepted the terms of this privacy policy. If you disagree with any part of this policy, you are requested to refrain from using our services.

Section 2

Who This Policy Applies To

This privacy policy applies to all of the following individuals:

• Anyone who has created or intends to create an account on the adda6 platform.
• Anyone who visits our website without providing any personal information.
• Anyone who uses any of adda6's online services or gaming products.
• Anyone who contacts adda6 through any channel.

adda6 only provides services to individuals aged 21 or older. We do not knowingly collect any information from minors. If it becomes known that information from a minor has been collected, it will be deleted immediately.

Section 3

Information We Collect

adda6 collects only the information necessary for providing services, ensuring security, and improving the user experience. We may collect the following types of information:

a) Identity Information

• Full name and date of birth.
• National ID number or passport number (where verification is required).
• Address and contact details.
• Email address and mobile number.

b) Financial Information

• Transaction details via bKash, Nagad, or Rocket.
• Deposit and withdrawal history.
• Mobile banking account number (partial, not complete).

c) Technical Information

• IP address, browser type, and device information.
• Login time, session duration, and navigation patterns.
• Information collected through cookies and similar tracking technologies.
• User's geographic location (general, not precise).

d) Gaming Activity Information

• Gaming history, betting patterns, and reward details.
• Records of bonus and promotion usage.

Section 4

Methods of Data Collection

adda6 collects information in the following ways:

• Directly Provided Information: What you share during account registration, profile completion, or when contacting us.
• Automatically Collected: Information collected technically while using our platform, such as log files and cookies.
• Payment Processors: Financial information required during transactions through bKash, Nagad, and Rocket.
• Third Parties: Information received from identity verification service providers.

Section 5

How We Use Your Information

adda6 uses collected information only for specific and legitimate purposes. The main reasons for using your information are:

• Account Management: To create, verify, and keep your account secure.
• Service Delivery: To manage betting, gaming, bonuses, and rewards.
• Financial Transaction Processing: To complete deposits and withdrawals.
• Fraud Prevention: To detect suspicious activity and ensure account security.
• Customer Support: To resolve issues and provide assistance.
• Responsible Gaming: To identify problematic gaming patterns and take necessary action.
• Legal Compliance: To comply with applicable laws and regulations.
• Service Improvement: To analyse the user experience and improve the platform.

Section 6

Data Sharing Policy

adda6 may share user information with third parties in the following limited circumstances:

• Payment Service Providers: Only the information necessary to process transactions through bKash, Nagad, and Rocket.
• Technology Service Providers: Technology infrastructure providers required for platform operations.
• Legal Authorities: In cases of court orders or legal obligations.
• Security Purposes: To investigate fraud, money laundering, or other illegal activities.

All third-party service providers are contractually bound to maintain privacy standards equivalent to those of adda6. They may only use information for the specified purpose.

Section 7

Security Measures

adda6 uses industry-leading security technology to protect your information:

• SSL Encryption: All data transmissions are protected by 256-bit SSL encryption.
• Secure Servers: Data is stored in encrypted form on secure servers.
• Access Control: Only authorised staff have access to the information they need.
• Regular Security Reviews: Regular security audits are conducted to identify system vulnerabilities.
• Two-Factor Authentication: The option to add an extra layer of protection to your account.

While we strive to ensure the highest level of security, it is not possible to guarantee 100% security on the internet. You also have a responsibility to keep your account password confidential and to notify us immediately if you notice any suspicious activity.

Section 8

Data Retention Period

adda6 retains user information only for as long as necessary:

• All information is retained while the account is active.
• Even after an account is closed, information may be retained for a specified period to meet legal and regulatory obligations.
• Financial transaction records are retained for the period prescribed by applicable law.
• After the specified retention period, information is securely deleted or anonymised.

Section 9

Cookies & Tracking Technologies

adda6 uses cookies and similar technologies on its platform. Cookies are small text files stored in your browser that help us improve the quality of our service.

We use the following types of cookies:

• Essential Cookies: Essential for the basic functionality of the platform — such as maintaining login sessions.
• Functional Cookies: To remember your preferences and provide a personalised experience.
• Analytics Cookies: To analyse user behaviour and improve the platform.
• Security Cookies: To prevent fraud and unauthorised access.

You can manage cookies in your browser settings. However, disabling certain cookies may cause some features of the platform to not work properly.

Section 10

User Rights Regarding Your Information

adda6 ensures users have the following rights over their personal information:

• Right of Access: You may request details of the information adda6 holds about you.
• Right to Rectification: You may request that any inaccuracies in your information be corrected.
• Right to Erasure: In certain circumstances, you may request that your information be deleted (subject to legal obligations).
• Right to Restrict Processing: In certain cases, you may request that the use of your information be restricted.
• Right to Data Portability: You may request your information in a structured, machine-readable format.
• Right to Object: You may object to the use of your information for specific purposes.

To exercise these rights, contact us directly. We generally respond to requests within a reasonable time. In some cases, it may not be possible to fulfil a request in full due to legal reasons — in such cases, we will explain why.

Section 11

Right to Opt Out of Marketing Communications

If you do not wish to receive promotional emails or communications from adda6, you may let us know at any time. We will promptly remove your information from the marketing list. However, important account and transaction-related communications will continue, as these are necessary for service delivery.

Section 12

Protection of Minors

adda6 only provides services to individuals aged 21 or older. We do not knowingly collect or process personal information from any minor. An age verification process is followed at the time of account registration.

If a minor has inadvertently created an account and their information is held by us, a parent or legal guardian may contact us and the relevant information will be deleted immediately.

Section 13

Notice of Policy Changes

adda6 may update this privacy policy from time to time. For any significant changes, we will notify users in the following ways:

• By publishing the updated policy on the website.
• By sending a notification to the registered email address.
• By displaying a notification at the time of logging into the platform.

If you continue to use adda6 after the changes, you will be considered to have accepted the updated policy. So visit this page regularly to stay informed about updates.

Section 14

Applicable Law

This privacy policy is formulated on the basis of applicable international data protection standards and best practices. We are committed to a fair and just resolution of any disputes or claims relating to this policy.

adda6 always strives to earn and maintain the trust of users as a safe and reliable platform. Fair play and transparency are part of our core principles.

Section 15

Privacy Contact

If you have any questions, concerns, or requests regarding this privacy policy, please contact adda6. Our team provides support in both Bengali and English.